Ordering from Caterwiz is easy and convenient. Simply browse our online store, select the products you need, and proceed to checkout. You can also contact our sales team directly for assistance with placing your order.

Yes, we provide nationwide delivery services across the UK. No matter where your commercial kitchen is located, we ensure prompt and efficient delivery of your orders right to your doorstep.

No, you don’t need to. You can make purchases and check out as a guest everytime.

However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.

Absolutely. If you require large quantities of equipment or customized packages tailored to your specific needs, please reach out to our sales team. We'll work with you to provide competitive quotes and personalized solutions to meet your
requirements.

Our dedicated support team is available 24/7 to assist you with any issues or concerns you may have. Simply contact us via phone, email, or live chat, and we'll be happy to help troubleshoot and resolve any issues with your equipment.

Absolutely. We stand behind the quality of our products. Many of our items come with manufacturer warranties to provide you with peace of mind regarding your purchase. For specific warranty details, please refer to the product descriptions or contact our support team.

While we do not provide installation services directly, we can recommend trusted third-party service providers in your area to assist with the installation, setup, and maintenance of your catering equipment.

Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal particulars.

To stay informed about our latest products, promotions, and industry news, be sure to subscribe to our newsletter and follow us on social media. You'll receive regular updates and exclusive offers delivered straight to your inbox.

Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.

Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.

After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.

You will be able to add the items as long as it is available. There could be an instance where the item is in someone else’s shopping cart hence the status of the items is reflected as “Temporarily Unavailable”.

We accept a variety of secure payment methods, including major credit cards, debit cards, and bank transfers. Your payment details are processed securely to ensure the safety of
your transactions.